Privacy Policy

Introduction

calmartel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our shrub and tree care services. This policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Information about your property and landscaping needs
• Payment information for product purchases
• Communications you send to us through our contact forms
• Website usage data and analytics information

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our shrub and tree care services
• Process your orders and deliver products
• Respond to your inquiries and provide customer support
• Send you service-related communications
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: with service providers who assist us in operating our business and who are bound by confidentiality obligations, when required by Australian law, or to protect our rights and safety. We ensure all third parties comply with Australian privacy laws.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction in accordance with Australian privacy standards. However, no method of transmission over the Internet is completely secure. We take reasonable steps to ensure your data is protected.

Your Rights

Under Australian privacy law, you have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Withdraw consent at any time
• Lodge a complaint with the OAIC (Office of the Australian Information Commissioner) if you believe your privacy rights have been breached

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at contact@calmartel.world or 193 Kidds Rd, Doveton VIC 3177, Australia. If you are not satisfied with our response, you may contact the OAIC (Office of the Australian Information Commissioner) to lodge a complaint.